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We welcome all enquiries, whether you're a new customer or a returning client, our friendly team is here to help!
Hard water can lead to limescale buildup in pipes, appliances, and fixtures, causing inefficiency and costly repairs. Abbey Heating specializes in water softener installation to protect your plumbing system and enhance water quality throughout your home. Our experts recommend and install the best softener system for your needs, ensuring a seamless setup and long-term performance. Softer water not only reduces maintenance but also improves your skin and hair health, making it a worthwhile investment for your home.
Experience the advantages of soft water with our trusted installation services.
Our experienced team prioritizes quality, safety, and customer satisfaction. Here’s what sets us apart:
Quick, reliable service when you need it most.
Fully trained engineers ensuring high-quality work.
Clear, upfront quotes with no hidden costs.
Proven track record of excellent service and satisfied clients.
St Albans sits in one of the hardest water areas in the country. If you have ever descaled a kettle every few weeks, scrubbed white marks off a shower screen or had a boiler engineer mention scale in the heat exchanger, you have seen what it does. A properly sized water softener stops that scale forming in the first place, which protects your boiler, hot water cylinder, taps and appliances.
Limescale is a real cost in a hard water area. A thin layer on a heat exchanger or immersion element makes it work harder to heat the same water, and it is one of the most common reasons we see noisy boilers and slow hot water. Softened water also means less soap and cleaning product, and far less time spent descaling.
If you already have a softener that is leaking, using too much salt or no longer softening, we can service it, repair the valve head or replace the unit. Where the old unit has been fitted without a bypass valve, we add one while we are there.
Not sure a softener is right for you? We also fit scale reducers and filters, and our water treatment page explains the options. Call 01727 620 195 for honest advice and a fixed price.
Contact us to schedule a service call. Be prepared to provide help about the problem.
Get a QuoteSoftened water contains a small amount of added sodium, so we always fit a separate hard water tap at the kitchen sink for drinking and cooking. This is the standard advice, especially for making up baby formula.
It depends on the size of the household and how hard the water is, but most homes use one or two bags of block salt a month. We set the unit up to suit your usage so it does not waste salt.
It needs to go on the incoming mains supply before it branches off, so the usual spots are under the kitchen sink, in a utility room or in a garage. We check the options during the survey.
Yes. Softened water stops new limescale forming in your boiler, cylinder and pipework. It does not remove heavy existing scale, so if your system is already badly scaled we may recommend a powerflush first.

We welcome all enquiries, whether you're a new customer or a returning client, our friendly team is here to help!
Still have questions? Read our plumbing and heating FAQs for answers on boilers, heating, gas safety and emergency callouts.